• Knowledge of Telecom product/technology viz o Broadband - Cable Docsis, FTTx, XGSPON o Entertainment / OTT, VAS o Fixed Voice including VAS o Enterprise - Ethernet, Broadband, SD-WAN, vCPE, Security/Firewall, Enterprise Voice (SIP/Hosted Comms), MLPS/ IP VPN. o Test & diagnostics, Service Assurance o Digital solutions • Prior experience required with background on o Customer Management and CPQ o Product Modelling o Fulfillment and Assurance o Service Activation o Inventory Management o Network and service design of telecom products and services o Digital transformation • COTS product experience: Hansen/Sigma, Netcracker RI, SFDC • Ability to translate business needs into technical solutions • Ability to drive the HL Design work on a project/ Program, working collaboratively with the Business, Operational, Product Managers, Portfolio Architects, Platform Technical Team, Developers and Testing teams to identify multiple solution options and determine the best possible BSS/OSS solution • Responsible for providing Technical and Domain leadership to a team of solution designers on large complex projects/programs • Lead on discussions with Architects to ensure the right architectural guidance is taken into consideration for the BSS/OSS design, ensuring that the design is compliant with Telco’s IT and Product strategy and best practices • Ability to run impact assessments and feasibilities based on high level business requirements • Ability to learn new technologies/systems and assimilate new information quickly in a fast-paced and constantly changing environment
